Terms and Conditions



By purchasing Images from Carenza Pinn Photography you agree to the following: 


  • Any images taken by Carenza Pinn Photography may be used for marketing and competition entires, unless asked not to. 
  • All photoshoot clients will be subscribed to my mailing list, you can unsubscribe at any time
  • Any digital images purchased will be available via device download within 5 days of purchase, and other products will be delivered within 6 weeks of payment. Future delays will be communicated by Carenza Pinn Photography. 
  • Photoshoots take place at location agreed prior shoot, client takes full responsibility of obtaining permission to use this location unless stated otherwise. 
  • Carenza Pinn Photography does not take responsibility for any damage or loss if life, to any persons, animals, or property included in the photoshoot. 
  • I reserve the right to update my terms and conditions at any time. 
  • I reserve the right to change my prices at any time. 
  • I reserve the right to not commence a photoshoot unless commission payment is received in full. 
  • It is the owners responsibility to ensure dogs/horse’s have the correct insurance to cover them out in public. 


Refunds, Cancellations and deposits.


  • You have the right to cancel your booking up to 14 days of paying your deposit. *Please note - if your photoshoot occurs in less than 14 days from paying your deposit, this does not apply*
  • A £100 deposit must be paid to secure your booking, please note this is non-refundable after the 14 days from booking.
  • If you chose to cancel your photoshoot, and give more than 7 days notice, any amount paid, will be refunded MINUS the £100 deposit.
  • If you choose to cancel your photoshoot within 1 week of your shoot date, you will be refunded 50% of the shoot fee ( deposit not included)
  • If cancellation is made by Carenza Pinn Photography, this will be communicated as soon as possible, and will be rescheduled to a suitable date. 
  • Should weather conditions be unsuitable for the photoshoot, the shoot may be rescheduled to another date. 
  • Rescheduling for reasons other than weather, illness, or loss of life will result in a £50 rescheduling fee. 


Gift vouchers 


  • Gift vouchers are valid for a year after purchase. 
  • Vouchers can not be replaced if stolen.
  • Vouchers can not be exchanged for cash or other products. 


In-person viewings


  • You will be asked to check all information is correct for any order at the end of your viewing, please make sure all details are correct. 
  • Digital files can be downloaded within 3 days of purchase.
  • Frames and wall products will be delivered within 4 weeks or purchase. 
  • Albums will be delivered within 6 weeks of purchase. 
  • You may collect the products from me or I can deliver them to you. Depending on your location, there may be a delivery charge. 
  • Any products bought must be done at the time of the viewing, the client must understands that payment plans are available upon request, however products will not be available until full payment has been made. 
  • Any orders can not be refunded at a later date
  • Any issues, please speak to me directly, and we can work together to resolve this. 
  • I am not responsible for the print quality of any image you choose to print yourself. 


What you can and can’t do with your images


  • You may not enter any photo into any competition without my permission, for example, online brand competitions to win a product.
  • You may not send any images to other brands to use without my permission first. 
  • Any friends or family with access to the photos must adhere to the above. 
  • Please notify me if you do not want your images shared across my social media and website.


Commercial Photography clients


  • Please do not screenshot any images on the galleries, or over social media. These will not be the correct resolution, and will effect your image quality
  • Full license includes the use of images for online marketing from your business, as well as the rights to print your images for printed marketing use. This excludes billboards.
  • You may NOT sell your images a third party. This includes other businesses, companies and stock imagery sites. Any third party usage must be confirmed via Carenza Pinn Photography.
  • Please do not apply any filters or additional crops. Please ask for any changes needed made, and I will carry these out.
  • No Billboard licences are available, these are not included in your digital licence.


Unauthorised use of my images is illegal. They are my artwork, and are therefore covered under copyright laws. If you are unsure about any of the above, please just ask!  


Contact

info@carenzapinnphotography.co.uk

07482238707